shopping guide

Product prices include tax.
Shipping fee is 500 yen per item within Japan (free of charge for Click Post).

Shipping company is Sagawa Express.
Some areas, such as remote islands, may use other delivery companies.
Click Post will be delivered to the mailbox of the specified address.

Orders will be shipped within 3 business days after confirmation, but please note that you may have to wait 1 week to 10 days depending on the product. Please note that it may take more than 1 month for made-to-order items and pre-order items.

After you place an order, an automatic e-mail will be sent from our store, so please confirm the contents of the order and the delivery address.

We do not issue purchase invoices or delivery slips due to our paperless system. Please confirm the contents of your order by the e-mail sent from our store.

Payment Methods

Credit card and debit card

　 VISA, MASTER, JCB, AMEX

Payment by credit/debit card shopPay and fill in the required information. Data is encrypted for secure transactions. From your next order, you will not need to enter your credit card information to make a smooth payment.

Alternatively, you can click on "Alternative Payment Methods" and select credit card or other payment method under Shipping address → Shipping method → Payment.

If you have any message regarding your order, please enter it in the "Order Instructions/Remarks" field on the cart page. The cart page can also be viewed from the shopping bag icon in the upper left corner of the screen.

PayPal

ApplePay GooglePay

Bank transfer GMO Aozora Net Bank

Cash on Delivery (Sagawa Express accepts credit cards with no cash on delivery fee)

Crypto Assets (Virtual Currency) Coinbase Commerce

ETH logoBCH logoUSDT logoUSDC logoDOGE logoLTC logoDAI logo

Product Warranty

ROSSAM EDLC F Series and X-CAP Series 2-year warranty .
2-year warranty for astronomical instruments .

If a malfunction occurs under normal use,
will repair or replace the product free of charge within 2 years of purchase.
This does not apply to products that have been intentionally damaged due to carelessness or disassembly by the customer.
After the warranty period, the product will be repaired at cost.